WHO WE ARE
Boots 2 Benefits, LLC provides VA disability claim consultation services to veterans. We are committed to protecting your privacy and maintaining the confidentiality of your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Privacy Officer: Julie “Sarge” Muster Bryson
Contact: sarge@boots2benefits.com | (443) 924-6809
Mailing Address: P.O. Box 309, Waldorf, MD 20604
INFORMATION WE COLLECT
Protected Health Information (PHI) includes:
- Medical records and documentation you provide
- VA disability ratings and claim information
- Treatment history and healthcare provider information
- Personal identifiers (name, SSN, DOB, address, phone, email)
- Service-related medical details shared during consultations
- Documents or forms you upload to help with your VA claim
Other Information:
- Contact information for scheduling and communication
- Website usage data for improvement purposes
- Payment and billing information for services rendered.
HOW WE USE YOUR INFORMATION
We use your PHI for:
- Treatment: Providing personalized VA disability claim consultation and support
- Payment: Processing consultations, services, and IGY6 Fund donations
- Health Care Operations: Quality improvement, staff training, and business operations.
We use other information to:
- Communicate with you about appointments and updates
- Improve our services and website functionality
- Process donations to the IGY6 Fund through secure third-party providers like PayPal
HOW WE PROTECT YOUR INFORMATION
Administrative Safeguards:
- HIPAA-trained staff with annual certification requirements (renewed July 2026)
- Access controls limiting who can view your information
- Regular security risk assessments
- Incident response procedures.
Physical Safeguards:
- Secure storage of physical records
- Controlled facility access
- Proper disposal of PHI-containing materials
Technical Safeguards:
- All data transmitted using secure protocols
- Records stored in encrypted environments
- Password-protected systems
- Audit controls and monitoring
- Secure data transmission protocols
YOUR RIGHTS UNDER HIPAA
You have the right to:
- Access: Request copies of your PHI
- Amendment: Request corrections to your records
- Restriction: Request limits on how we use/disclose your PHI
- Confidential Communications: Request communication via specific methods
- Accounting: Request a list of PHI disclosures
- Withdraw Consent: Withdraw consent at any time for non-essential data processing
- Data Deletion: Request deletion of your personal records after services are rendered
SHARING OF INFORMATION
We do not sell, rent, or share your personal information with third parties.We may disclose your PHI without authorization only when:
- Required by law
- For public health and safety purposes
- To prevent serious threats to health or safety
- For law enforcement purposes when legally required.
We may share your PHI with your written permission for:
- Service-related purposes (e.g., connecting with your medical provider or VSO upon request)
- Family members or friends you designate
- Purposes other than treatment, payment, or operations
BUSINESS ASSOCIATES
We may share your PHI with business associates (vendors, contractors, third-party service providers) who help us provide services. All business associates must sign agreements to protect your PHI according to HIPAA standards.
BREACH NOTIFICATION
If a breach of your PHI occurs, we will:
- Notify you within 60 days of discovery
- Report to the Department of Health and Human Services as required
- Take appropriate steps to minimize harm and prevent future breaches
PAYMENT INFORMATION
Donations to the IGY6 Fund and payments for services are processed through secure, third-party providers like PayPal. We do not store your credit card or banking information.
WEBSITE AND DATA USAGE
We collect website usage data for improvement purposes. This information is not linked to your PHI and is used solely for enhancing user experience and website functionality.
CHANGES TO THIS POLICY
We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available at www.boots2benefits.com/privacy-policy. Material changes will be communicated to active clients.
COMPLAINTS AND CONCERNS
You may file complaints about our privacy practices with:
- Boots 2 Benefits Privacy Officer: sarge@boots2benefits.com | (443) 924-6809
- U.S. Department of Health and Human Services: www.hhs.gov/hipaa/filing-a-complaint
No retaliation will occur for filing complaints about our privacy practices.
CONTACT US
For questions or concerns about this policy or your data:
- Email: sarge@boots2benefits.com
- Phone: (443) 924-6809
- Mail: P.O. Box 309, Waldorf, MD 20604
EFFECTIVE PERIOD
This policy remains in effect until replaced or updated. We must follow the privacy policy currently in effect.
At Boots 2 Benefits, LLC, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our services or visit our website.